Shipping policy

Shipping Policy

Thank you for visiting and shopping with us! Below is our shipping policy, especially tailored for our coffee-loving community.

Processing Time

All orders are processed within 2–3 business days. Once your order is processed, it will be roasted, packed, and shipped directly from our roaster in the USA.

Please note:

  • Orders are not shipped or delivered on weekends or holidays.

  • If we are experiencing a high volume of orders, processing times may be slightly delayed. We appreciate your patience.

Shipping Times

We currently ship to the United States. After processing, shipping typically takes:

  • Standard Shipping: 3–7 business days

(Please allow additional time during peak seasons and holidays.)

Shipping Rates

Shipping costs will be calculated and displayed at checkout.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with your tracking number. The tracking number will be active within 24–48 hours.

Delays and Issues

While we do our best to ensure timely deliveries, sometimes delays may occur due to unforeseen factors such as carrier delays or weather. If your order hasn’t arrived within the estimated time, please contact us at [your support email].

Wrong Address Disclaimer

It is the responsibility of the buyer to ensure that the shipping address entered is correct. We are not responsible for orders shipped to an incorrect address provided by the customer.